Investing and purchasing support for your site not only safeguards your assets but minimises potential downtime, while giving you piece of mind that you are maintaining your software, mitigating risk, and ensuring lifetime stability for your system and site.
Software needs regular updates to improve usability, vulnerability, and productivity. Without investing in support, your system is exposed and at risk. The cost of disruption caused by unstable systems can quickly escalate to more than investment in purchasing yearly support.
Having support for Datalog, provides that piece of mind that you are proactively monitoring and maintaining your system, allowing for the users to focus their time on delivering their core business objectives.
Hardware or software failure could result in downtime that is critical and negatively impacts your business. Without a support contract attached to valuable assets, your business could incur additional costs and even significant loss in revenue.
You’ll receive expert support from Cortech Developments for the duration of your agreement and is available to you via our dedicated Support Team.
With our support package you get all the benefits from our latest software updates – at no extra cost to you. Our products continue to evolve via frequent updates/bug fixes. If you want new features and ever-improving usability, then having support in place ensures you that you continue to receive all the latest software updates. You are also able to obtain discounts on any significant major software upgrades.
Cortech Developments adhere to saving you valuable time by:
Out of all cases, we found that 46% were product configuration related, while 16% were user error, of which 92% were closed the same day.
Without the support in place, these issues may still not be resolved putting the site at risk and costing the users time and money.
If you do not currently have a support contract in place for your site and you would like to discuss the possibilities and value of implementing one, then contact your Account Manager to at sales@cortech.co.uk
